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Privacy Policy

In a nutshell…

We take your privacy very seriously. We hate it if our information and contact details get sold on to other companies so we will not do this to you. This section of the website explains what information we collect and how we use it.

When you interact with Hennacat we sometimes receive or collect personal information about you. For example, if you write to us or sign up to a newsletter, you might tell us who you are, how we can contact you and what you think of Hennacat and our services.

If you enter a competition we may collect your contact details. If you register for a Hennacat account, we may ask you to provide some personal information, such as your email address, so that we can manage your registration.

When you use Hennacat online services, we will use your IP address and cookies to provide certain functionality to you and to better understand how our services are being used. Find out more about cookies below.

The information we collect may vary depending on upon which Hennacat service you’re using. However, the way we protect your personal information is always within the terms of the privacy policy below.

We will never, ever share your information with other people. We will never sell your details to other companies. We will never spam you.

We do not see, collect, or store your personal bank details or credit / debit card numbers. We use the well-known and trusted paypal system to process payments.

How Hennacat uses your information

We will use your information for a number of purposes including the following:

  • To contact you. For example, we might call you or email you if you contact us and ask a question.
  • To provide you with services. For example, to send you a newsletter or a news alert, if you have asked for them.

We will keep your information confidential and we will only use your information within Hennacat.

Hennacat’s Full Privacy Policy

1. Introduction and general terms

Hennacat is committed to protecting your and your family's personal information when you are using our services. We want our services to be safe and enjoyable environments for you. This Privacy Policy relates to our use of any personal information you provide to us via online, mobile, phone or text, by email, in letters or correspondence.

In order to provide you with the full range of Hennacat services, we sometimes need to collect information about you.

This Privacy Policy explains the following:

  • What information Hennacat may collect about you;
  • How Hennacat will use information we collect about you;
  • When Hennacat may use your details to contact you;
  • Whether Hennacat will disclose your details to anyone else;
  • Your choices regarding the personal information you provide to us;
  • The use of cookies on Henacat websites and how you can reject these cookies.

Hennacat is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the "data protection laws").

The Hennacat website contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, and are also likely to use cookies, and we therefore urge you to review them. They will govern the use of personal information you submit, which may also be collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

2. Who is Hennacat?

Hennacat is a trading name of Yogaspirit Ltd, a private company limited by guarantee, set up to provide henna and Yoga related products and services.

3. What information will Hennacat collect about me?

When you participate in, access or sign up to any of Hennacats services, activities or online content, such as newsletters, competitions, live chats, message boards, telephone or text or create an account using Hennacat’s online registration system we may receive personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number or date of birth, depending on the activity.

By submitting your details, you enable Hennacat to provide you with the services, activities or online content you select.

The Hennacat website also uses cookies (see below for details) and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet) from visitors to the Hennacat website.

4. How will Hennacat use the information it collects about me?

Hennacat will use your personal information for a number of purposes including the following:

  • To provide our services, activities or online content and to deal with your requests and enquiries;
  • To contact you about a comment submission you have made
  • To provide you with information about our services, activities or online content;
  • To use IP addresses to identify the location of users, to block disruptive use, to establish the number of visits from different countries and to determine whether you are accessing the services from the UK or not.
  • To analyse and improve the services offered on Hennacat

Hennacat will not use your personal information for any other use.

5. When will Hennacat contact me?

Hennacat may contact you:

  • In relation to any service, activity or online content you have signed up for in order to ensure that Hennacat can deliver the services to you;
  • In relation to any correspondence we receive from you or any comment or complaint you make about Hennacat products or services;
  • In relation to any contribution you have submitted to the Hennacat website;
  • To invite you to participate in surveys about Hennacat services (participation is always voluntary); and
  • For marketing purposes, where you have agreed to this (see section below)

6. Will I be contacted for marketing purposes?

Hennacat will only use your information for marketing purposes, or to promote new services, activities or online content where you have agreed to this. We will never ever give your details to anyone else for these purposes ever.

7. Will Hennacat share my personal information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in section 8 below.  However, sometimes the Hennacat uses third parties to process your information on our behalf, for example to process payments. Hennacat only uses trusted websites for this purpose.

8. Offensive or inappropriate content on the Hennacat website

If you post or send offensive, inappropriate or objectionable content anywhere on or to the Hennacat websites or otherwise engage in any disruptive behaviour Hennacat may use your personal information to stop such behaviour.

9. What if I am a user aged 16 or under?

If you are aged 16 or under, please get your parent/guardian's permission before you provide any personal information to Hennacat. Users without this consent are not allowed to provide us with personal information.

10. How long will Hennacat keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with Hennacat..

Where you contribute material to Hennacat we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted. For example, we will only keep copies of entries to a photographic competition for the duration of the competition. However other projects (e.g. user recipes) are likely to have a longer, or even permanent, duration.

11. Can I find out what personal information Hennacatholds about me?

Under the Data Protection Act you have the right to request a copy of the personal information Hennacat holds about you and to have any inaccuracies corrected. (We charge £10 for information requests and require you to prove your identity with 2 pieces of approved identification). We will use reasonable efforts to supply, correct or delete personal information about you on our files.

Please address requests and questions about this or any other question about this Privacy Policy to the Hennacat Data Protection Officer, 4 Darwin Court, Oxon Business Park, Shrewsbury. SY3 5AL.

12. What if I am accessing the Hennacat website outside the UK?

The Hennacat website is published in the UK by theYogaspirit Ltd as hennacat.com.  All personal information submitted by users outside the UK to hennacat.com will be processed in accordance with this Privacy Policy.

13. Cookies Policy - Information Hennacat collects from you

a. What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.

On the Hennacat website, cookies record information about your online preferences and your orders during the ordering process.

During the course of any visit to the Hennacat website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

b. How does Hennacat use cookies?

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience.  

If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

It is important to note that if you change your settings and block certain cookies, this means that certain personalised features cannot then be provided and accordingly you may not be able to take full advantage of all of the website features.

14. Changes to Hennacat's Privacy Policy

This Privacy Policy may be updated from time to time so you may wish to check it each time you submit personal information to Hennacat. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use the Hennacat website to submit personal information. If material changes are made to the Privacy Policy we will notify you by placing a prominent notice on the website.

15. Contacting Hennacat about this Privacy Policy

If you any questions or comments about this Privacy Policy please contact:

Hennacat Data Protection Officer, 4 Darwin Court, Oxon Business Park, Shrewsbury. SY3 5AL.

Last updated: January 2013